Customize Notification Email (Quick Sign)

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In Quick Sign, when an email notification is sent, it uses the email address associated with your currently signed-in account in the subject and body of the email notification sent to recipients. However, you can change the email address to another one, such as a professional email address or to a team member’s email. This is useful if you signed up for Docubee using your personal email address, but would like the notifications emails to refer to another email address.

In this article:

• Use Alternate Email Address in Custom Email Notification

Use Alternate Email Address in Custom Email Notification

When a user logs into Docubee and sends a document for signing, the notification emails sent to recipients will include the default email address used during login.
Note: The “From” email address is not editable here. See SMTP Configuration for information on changing the “From” email address.

Even though you are logged in with an email address, you can choose a different one in the subject and body of the email notifications sent to recipients. 

To change that default email address to another email one:

1. Log in to Docubee.
2. On the dashboard, click Get a Document Signed.
3. In the Quick Sign modal, click Docubee Doc Library.
4. In the library, select your document(s) and click Select to prepare them for upload.
5. Click Continue to upload the document(s).
6. In the Fill or Sign modal, click Advanced Settings (gear icon) in the role section.
7. Turn on Customize notification email.
   Note: You must enter a custom email subject and body.
8. Edit the email subject and body message to use the email address you want to appear in the email notifications.
   Note: if you have logged in with a personal or other email account, that email address will be used in the default subject and message displayed here. You can change it to use a specific email address of your choice.
9. Click Continue.
10. In the Prepare Document modal, add and adjust fields as required.
11. Click Send for Signature.
12. In the Finalize Document modal, click Send Now.

Your document will be prepared and sent to the specified recipients in an email, its subject and body will have the email address you specified in the custom notification email setting.

Related Information

Quick Sign
Additional Resources

Need more help getting set up? Contact us for assistance from our customer support team or register for Office Hours.