Browser and Mobile Support

Below, you’ll find information on which browsers and mobile device configurations Docubee supports. Supported platforms and versions meet the following conditions:

• Releases are tested against the platform
• Support/developers have the reasonable expectation to be able to reproduce bugs in the environment

Note: Docubee may run on devices and browsers not listed within this document. However, if you’re running Docubee on an unsupported device or OS/browser version, any defects that you may encounter will only be fixed if they are reproducible on a supported platform.

Mobile Support Criteria

We support mobile devices that meet the following criteria:

• Support/running the latest version of Chrome, Firefox, or Safari
• Running the latest version of iOS or the latest +2 versions back of Android
• Have a minimum resolution of 720p or “XHDPI” pixel density (see http://screensiz.es/ for a list of these devices)

Browser Support Criteria

We support the following browser versions:

• Chrome: Latest release +2 versions back
• Firefox: Latest release +esr (extended service release)
• Safari: Latest major revision
• Microsoft Edge: Latest release +2 versions back

Related Information

Additional Resources

Need more help getting set up? Contact us for assistance from our customer support team or register for Office Hours.